Effective Date: May 05, 2023
At JolSafer, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us. By using our website, you agree to the terms outlined below.
1. Information We Collect
We collect information to operate our business, fulfill your orders, and provide you with a great customer experience. This information falls into two main categories:
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Information You Provide to Us: When you make a purchase, create an account, or contact us, you voluntarily give us personal information. This includes your name, email address, phone number, shipping and billing address, and payment details.
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Information We Collect Automatically: When you visit our website, we automatically collect certain information about your device and browsing activity. This includes your IP address, browser type, location, and information about how you interact with our site. We use cookies and similar technologies for this purpose.
2. How We Use Your Information
We use the information we collect for the following purposes:
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Order Fulfillment: To process your payment, ship your products, and provide you with updates on your order status.
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Customer Support: To communicate with you and respond to your questions or requests.
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Marketing & Communication: To send you promotional emails about new products, special offers, and updates on our mission. You can opt out of these communications at any time.
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Website Improvement: To analyze how our customers use the site, which helps us improve the user experience and our product offerings.
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Legal & Security: To protect our website and users, prevent fraud, and comply with legal obligations.
3. How We Share Your Information
We respect your privacy. Your personal data is never sold. We may share your information only in these cases:
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Service Providers: We share your shipping information (name, address, phone number) with our suppliers and logistics partners to fulfill your order. We also share your payment information with our secure payment processors.
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Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety.
We never sell or rent your personal information to third parties for their marketing purposes.
4. Data Security
We use industry-standard encryption (SSL) and security measures to protect your personal data. However, no system is 100% secure, and we cannot guarantee absolute security.
5. Your Privacy Rights
You have the right to access, correct, or delete your personal information at any time.
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Access & Correction: You can review and update your account information by logging in to your profile.
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Opt-Out: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of any email we send you.
6. Children’s Privacy
Jolsafer.com is a general audience website and is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it immediately.
7. Third-Party Links
Our website may contain links to third-party websites (such as UNICEF or other partners). We are not responsible for the privacy practices of these external sites.
8. Cookies Policy
We use cookies to improve your browsing experience. Cookies are small data files stored on your device that help us remember your preferences, track items in your shopping cart, and analyze site traffic. You can choose to disable cookies through your browser settings, but please note that some features of the website may not function properly.
9. Updates to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Changes will be posted on this page with an updated “Effective Date.”
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to us: jolsafer@jolsafer.com